Frequently Asked
Questions

Prediabetix is a research-backed educational platform designed to help adults with prediabetes reverse their condition and optimize metabolic health. We provide 30 comprehensive modules covering nutrition, movement, sleep, stress management, and metabolic science, all grounded in peer-reviewed research with over 1,400 citations.

Our content is developed by a team of researchers, metabolic health specialists, and medical professionals with expertise in endocrinology, nutrition science, and lifestyle medicine. Every recommendation is backed by peer-reviewed research, and we show you the evidence strength for each claim.

No. Prediabetix provides educational content and is not a substitute for professional medical advice, diagnosis, or treatment. Always consult with your endocrinologist or healthcare provider for medical concerns about your metabolic health. Our content is meant to inform and empower, not replace professional care.

Prediabetix is designed for adults who have been diagnosed with prediabetes, insulin resistance, or are at elevated risk for type 2 diabetes. Our modules are organized by topic and difficulty, and your personalized learning path is tailored to your specific health profile and priorities. The earlier you intervene, the greater your chance of full metabolic reversal.

Unlike books that cherry-pick studies or rely on anecdotes, every claim in Prediabetix links directly to peer-reviewed research. We show you the evidence strength, explain the mechanisms, and let you verify everything yourself. Plus, the content is personalized to your health profile and continuously updated as new research emerges.

After signing up, you'll complete a brief intake assessment that helps us understand your health history, metabolic risk factors, and where you want to focus. Based on this, we create a personalized learning path through our 22 modules. Each module contains 5-10 minute lessons, action checklists, and evidence libraries. You learn at your own pace and track your progress along the way.

Most modules take 45-90 minutes to complete, broken into 5-10 minute lessons. You can go at your own pace—there's no pressure to finish quickly. Many members complete 2-3 modules per week alongside their daily routines.

That's expected and totally fine! We prioritize interventions by impact and effort. You'll learn which changes matter most and which are nice-to-haves. Even implementing 20% of the highest-impact recommendations can make a meaningful difference in your metabolic health.

No. We explain complex concepts in plain language with clear visuals. When we discuss mechanisms, we break them down step-by-step. The research citations are there for those who want to dig deeper, but they're not required to benefit from the practical recommendations.

Each subscription is for individual use. If family members would also like access, they can create their own accounts to get personalized learning paths based on their specific health profiles. For household or group pricing, contact us at support@prediabetix.com.

Prediabetix is a mobile-optimized web application that works beautifully on any device—phone, tablet, or computer. You can access your lessons, track progress, and review content from anywhere without downloading an app.

Prediabetix Premium costs $35/month or $297/year (which saves you $123). We also offer a free tier with access to 3 introductory modules if you want to explore before committing. That's less than $1.20/day for comprehensive, research-backed guidance on reversing prediabetes.

Yes! We offer a 7-day free trial with full access to all premium features. No credit card required to start. You can explore all 22 modules and experience the platform before committing to a subscription.

The free plan gives you access to 3 introductory modules, basic progress tracking, and community forum access. It's a great way to see if Prediabetix is right for you before upgrading to premium.

Yes! If you complete at least 3 modules in your first 30 days and don't feel the content has been valuable, we'll refund your subscription in full. No questions asked. We're confident you'll love Prediabetix, but we want you to feel completely secure in your decision.

Yes, you can cancel your subscription at any time. If you cancel, you'll continue to have access until the end of your current billing period. No cancellation fees, no hassle. Your progress and notes are saved even if you cancel.

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All payments are processed securely through Stripe, and we never store your full payment details on our servers.

Yes! We offer special pricing for healthcare professionals, clinics, and organizations who want to use Prediabetix as a resource for their patients. Please contact us at support@prediabetix.com for details.

We take data security seriously. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We use industry-leading security practices, conduct regular security audits, and follow GDPR and CCPA compliance standards. Your personal information is never sold to third parties.

We collect the information you provide during registration (email, name), your learning progress, notes, and assessment responses. We also collect anonymous usage analytics to improve the platform. We never collect unnecessary personal information, and you can request a copy of your data or its deletion at any time.

We never sell your personal information. We only share data with trusted service providers who help us operate the platform (payment processing, email delivery, hosting), and they are contractually bound to protect your data. We don't share your information for advertising purposes.

Yes. You can request complete deletion of your account and all associated data at any time by contacting support@prediabetix.com or through your account settings. We process deletion requests within 30 days, and your data will be permanently removed from our systems.

Yes. We store only the health profile information you choose to provide, such as your metabolic risk factors and health goals, to personalize your learning path. All health-related data is encrypted, stored securely, and never shared with third parties.

Yes, we use essential cookies to keep you logged in and remember your preferences. We also use analytics cookies to understand how people use our platform so we can improve it. You can manage your cookie preferences in your browser settings.